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Custom Coffee Parts Made in WA. Est. 2013

Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

As we have a large range of coffee part options we generally make most items to order. The lead times are shown within each products description. 

Just send an email to to update your details. 

We will send you the tracking information as soon as your order is dispatched. 

We do not accept credit card details over the phone or via the website. A trusted & secure payment provider such as PayPal is used. 

No we do not charge sales tax.

We have happy customers using our handmade coffee parts in over 40 countries and will ship world-wide. 

Yes once the items have been made they are shipped in one package.

If you need to swap an item

Returns and Exchanges

All of our Coffee Parts are designed to last many years of coffee making. Accordingly, all of our parts come with a lifetime guarantee against defect in material and workmanship.

Just email or call +61 0473 449 019 and let us know your updated details.

As we make many items to order, we start work on your parts fairly fast. This may be to select and cut the timber, to making the blanks. As such, we prefer that you do not make cancellations. However, if you need to change or cancel please let us know as soon as possible.

Yes we make a large majority of our coffee parts to order and also accept customised requests. 

Handmade in WA

100% Australian Made

Made to Measure

Customized coffee parts

International Warranty

Lifetime guarantee on all parts

100% Secure Checkout

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