Common queries answered
Frequently asked Questions
As we have a large range of coffee part options we generally make most items to order. The lead times for each product are shown within the descriptions.
Just send an email to firstname.lastname@example.org to update your details.
We will send you the tracking information as soon as your order is dispatched.
Just email email@example.com or call +61 0473 449 019
Just email firstname.lastname@example.org or call +61 0473 449 019 and let us know your updated details.
We have happy customers using our handmade coffee parts in over 40 countries and will ship world-wide.
Yes once the items have been made they are shipped in one package.
All of our Coffee Parts are designed to last many years of coffee making. Accordingly, all of our parts come with a lifetime guarantee against defect in material and workmanship.
As we make many items to order, we start work on your parts fairly fast. This may be from initially selecting and cutting the timber to making the blanks. As such, we prefer that you do not make cancellations. However, if you need to change or cancel please let us know as soon as possible.
Yes we make a large majority of our coffee parts to order and also accept customised requests.
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Reviews from our Etsy Handmade Shop.
Good grip, soft to the touch. I love it!
It’s really awesome!!!!! I’m very like it
Leon has good workmanship and very friendly/helpful! The handle looks and feel great! Highly recommend
The wood is beautiful and the craftsmanship is high quality!! Leon is wonderful to work with. He went above and beyond to make sure he could accomplish what I was looking for. I am so happy with my experience, his professionalism and the gorgeous results.
So much easier to use than the tamper that came with my espresso machine, and looks amazing on my counter. He worked with me to make sure that the tamper base was the correct size for my oddly sized portafilter, and it fits perfectly!
Great looking portafilter handle.
Really good quality, really happy with the beer tap handles.
Wonderful work. Ready to order the accompanying handles.
Many thanks to Wilcox Coffee Parts for the beautifully made Breville portafilter handles. Communication with Leon was prompt and shipping was fast and easy … overall a great purchasing experience and I’m looking forward to many many years of use.
Leon did an amazing job on this portafilter handle. The wood is beautiful and expertly crafted. Communication was amazing.
This turned out great! Leon communicated with me through the process, and I love the grain on the wood he chose.
Absolutely beautiful! Arrived super well packaged, turnaround time was quick, and the wood looks gorgeous on my machine. Thank you so much for the amazing work you did!
Wow! Better than expected… very pleased with this one-of-a-kind items!
Thank you! Beautifully made, good weight and hubby absolutely loves it.
Beautiful craftsmanship. I couldn’t be happier with how the custom parts turned out. Working with Leon was a pleasure.
Just arrived, Tasmanian Blackwood, it’s so nice
The wood handle for my Breville Infuser just arrived and I immediately remove the black plastic handle in glued on the new wooden handle……I love it. It’s amazing how much better my setup looks now. The finish on the wooden handle is amazing. I couldn’t find anything like it here in Canada. Thank you to Wilcox Coffee Parts.
Absolutely beautiful, wonderful work! The intricacy in the olive wood is the perfect accent to my espresso machine.
Leon’s workmanship and level of service is absolutely outstanding and second to none. My purchase was a birthday present for my husband who is a carpenter/shipwright and he was amazed by the quality of these pieces, by the attention put into each one and for the care in the selection of the timbers used. My deepest thanks to Leon and my best wishes to his business.
Beautiful! Fits perfectly! Arrived fast!
Another perfect Etsy experience…. handles look great on my ECM coffee machine
Quick shipping, awesome quality and actually super easy to install on my portafilter. Nice upgrade for my Dual Boiler.
Perfect match to my ECM Synchronika. Absolutely gorgeous. Outstanding workmanship and very secure delivery! Thank you very much!
The nice surprise is how much better the olive wood feels in my hands compared to the plastic handles that Bezzera outfitted the machine with. Way better. So worth it! Thanks again Leon.
The handle’s beautifully crafted; I love it! Thanks again!